| Description | Key data | Detailed calculation | Productivity |
| Absenteeism | Identify the amount of hours effectively worked by the warehouse's operative HR (exclude holidays, absenteeism, training…) | =total of non worked hours / total hours (%) |
|
| Processes cost | Reception HR (temporary & proper workers) + Equipment | Cost for 1 palet (homogeneous, heterogeneous, container…) received... | Nº of palet - bulk / person / hour |
| Order picking HR (temporary & proper workers) + Equipment | Cost for 1 order line, 1 ton, 1 m3... prepared | Nº of order lines / person / hour |
| Cross docking HR (temporary & proper workers) + Equipment | Cost for one palet, 1 ton, 1 m3... cross docked | Nº of cross-docking palet / person / hour |
| Shipping HR (temporary & proper workers) + Equipment | Cost for one palet, 1 ton, 1 m3 shipped | Nº of expedition / person / hour |
| Stock control HR (temporary & proper workers) + Equipment | Cost for one reference controlled | Nº of reference controlled / person / day |
| Cost | Cost value evolution vs. objective, budget (at cost) | | |
| Cost in % flow value evolution vs. objective, budget | | |
| Rent or annual amortization of the warehouse | €/m2/year | |
| Racks, sprinklers, automatized preparation, …' amortizations | €/m2/year | |
| Total cost rent + Equipment | €/m2/year | |
| Warehouse capacity use rate % | = palets Nº stored in warehouse / warehouse capacity in palets Nº | |
| HR | % temporary worker / total HR | | |
| Activity | Seasonality (monthly, weekly, daily) and trend | Follow Up of picking lines number, trucks, m3 or tons shipped | |
| Receiving flow / capacity | Flow identification vs. HR capacity | |
| Preparing flow / capacity | Flow identification vs. HR capacity | |
| Shipping flow / capacity | Flow identification vs. HR capacity | |
| Quality and service | Warehousing discrepancies | =products lost value (at cost) / total products shipped value (at cost) | |
| Warehousing discrepancies | =products lost value (at cost) / total products stored value (at cost) | |
| Dispute (for suppliers and clients) | Nº of order lines delivered in dispute/ Total Nº of order lines delivered | |
| Dispute (for suppliers and clients) | Goods amount delivered in dispute/ Total goods amount delivered | |
| Service rate | =Nº of order lines shipped on time / total Nº of order lines shipped | |
| Productivity | Nº of lines, of heterogeneous/homogeneous palets received per man hour | | |
| Nº of lines, palets put away per man hour | | |
| Nº of lines picked per man hour | | |
| Nº of lines, palets shipped per man hour | | |
Spec Sheets 
