Among Logistics KPI, they are KPIs related to the Supply Control function. They are usually called Supply Control KPIs or Supply Planning KPIs and are fully part of Logistics and Supply Chain KPIs. All key data can be analyzed : globally through internal categories (products families…) or through suppliers categories (according to incoterms, localization, products families…) | Description | Key data | Detailed calculation | Sales forecasts | Forecasts reliability | compare x times ago forecast with real sales | Supply planning | Planning reliability | compare x times ago supply plan with real supplies | Supply function | Productivity of supply function | Nº of order or order lines / supply planner | Number of actives articles references |
| Supplier | Purchasing annual value | | Ranking ABC (% purchasing value of supplier / total value purchase) | | Ranking ABC (% number of orders of supplier / total orders) | | Quality and service | Delivery discrepancies | =products discrepancy value (at cost) / total products delivered value (at cost) | Dispute | Number of order lines delivered with dispute / Total number of order lines delivered | Dispute | Goods amount delivered with dispute (at cost)/ Total goods amount delivered (at cost) | Deliveries on time rate | =number of deliveries on time / total number of deliveries (also in order lines, m3, tn…) | Average Lead Time | | Lead time deviation | | % of customer claims | | % of customer returns | | Availability | Shortage as % of number of articles stored vs. objective |
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