1. Definition The warehouse is a key actor in the logistic network: - Upstream the production: from the supplier to the manufacturer (raw materials, half-finished products, consumables),
- Downstream: from the manufacturer to the customer (distribution of finished products),
- After-sales: from the manufacturer to the customer (spare parts).
By definition, it is a place of transition where you will: - Manage a lot of different logistic flows,
- Create added value (flows regrouping & management, prepackaging, synchronization for manufacturer),
- Realize physical and administrative operations,
Thus, the economic competitiveness is a leitmotiv for a warehouse. And an effective management is a must. 2. Missions
A warehouse and associated transport management must be able to bring the following competitive advantages: - Have an irreproachable inventory control (optimal products rotation, obsolete management)
- Reduce constantly its physical and administrative costs (manpower, m2 renting, transport),
- Warehouse productivity improvement,
- Best surface utilization,
- Have an efficient inventory control process,
- Optimize reception and delivery milk runs,
- Optimize warehouse equipment’s utilization (forklifts, palletizers)
3. Customer service The warehouse is a major actor for the customer service improvement, notably by assuring: - An optimal customer service rate:
- Fewest errors possible: deliveries, labeling...
- Best possible quality,
- Respect of announced lead-time,
- Shortest announced lead-time possible
- Services with added value (prepackaging, customer’s buffer stock, flows synchronization for manufacturer)
- The respect for customer’s constraints (quality standards, cold chain)
- The coverage of the international market (export / customs services)
- The Identification technologies implementation: bar code, radio frequency identification (RFID)
- A follow-up service (goods status: received, packed, loaded, in transport, delivered…)
4. Implementation of a warehouse management solution You want to set up a warehouse management system for your company? Free-logistics.com © proposes a detailed methodology 1. Compulsory stages
- Project focus : To define solution scope and objectives,
- Specifications : To list the appropriate functional requirements for your business,
- Call for tender : To find existing products answering to the specifications,
- Answer to Call for tender : To Study the equivalence of the answers and to opt for a solution,
- Contract : To officialize the solution, its cost and its functioning,
- Implementation : To implement the adopted solution.
2. Criteria
- Project dimensioning: how many concerned sites, surfaces...
- Size, volumes and complexity of handled flows: m3, pallets, production, inter-plants, distribution…
- Covered functional scope,
- Do we have the internal competence? Who can assume the project steering? What will be the resources HR, IS, commercial, legal, technical, that we’ll need? Who?
- What is the planning objective of this project: 3 months? 6 months?...
- Involvement of the projects actors,
- IT concerns:
- Do we have already a WMS? The experience and the knowledge of a WMS?...
- Existing IT structural design: Can we, in the existing system, add a site, add a new product, on which type of system...
- Complexity of parameters setting and interfacing of the external WMS with internal systems.
Warehouse management tools evolve in a permanent way at the will: - Of a ceaselessly increasing integration of logistic actors,
- Of new technologies development.
Indeed, to choose a warehouse management system is: - To foresee the evolution of your warehousing business by, and integrate it into the company’s global logistic strategy.
- To study a diversified offer and under constant changes…in a professional context which evolves with techniques and logistic concepts.
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